Privacy Policy

The Dispatcher LLC
Effective Date: June 17, 2026

Overview

This Privacy Policy applies to the My Membership Club ("MMC") website and services, which are owned and operated by The Dispatcher LLC ("we," "us," or "our").

MMC is a subscription platform that helps cleaning businesses build long-term customer relationships through digital memberships, automated communications, and customer retention tools.

We are committed to protecting your privacy and ensuring you have a positive experience when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

SMS Privacy Disclosure

The Dispatcher LLC values your privacy. No mobile information or phone numbers collected for SMS verification or messaging purposes will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent. This information will remain strictly confidential and will not be sold, shared, rented, or disclosed to any third party for marketing purposes.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Contact Information: Name, email address, mailing address, and phone number.

• Account Information: Information necessary to create and manage your account.

• Usage Data: IP address, browser type, device information, pages visited, and website interactions.

• Payment Information: Payments are securely processed through Stripe. We do not store or have access to your complete payment card information.

• SMS Communication Data: Your phone number, messaging preferences, and your consent to receive SMS communications.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.

• Process payments and manage subscriptions.

• Respond to inquiries and provide customer support.

• Send service-related notifications.

• Send promotional and marketing communications where permitted by law.

• Deliver automated SMS communications you have consented to receive.

• Improve our website, products, and services.

• Prevent fraud and maintain platform security.

• Comply with legal and regulatory obligations.

3. SMS Communications

By providing your phone number, you expressly consent to receive automated transactional and promotional text messages from The Dispatcher LLC at the phone number you provide.

• Consent: Consent is not a condition of purchase.

• Frequency: Message frequency varies.

• Opt-Out: Reply STOP at any time to unsubscribe.

• Help: Reply HELP for assistance.

• Message & Data Rates: Standard message and data rates may apply.

• Carrier Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.

4. Cookies and Analytics

We use cookies and similar technologies to improve website functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.

You may control or disable cookies through your browser settings, although doing so may affect certain website features.

5. How We Share Your Information

We do not sell your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

• CRM and marketing automation platforms

• Stripe (payment processing)

• Twilio (SMS communications)

• Vapi (AI voice receptionist services)

• Website hosting and infrastructure providers

• Analytics and security providers

These providers are contractually required to protect your information and use it only to provide services on our behalf.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations.

If your subscription is cancelled, your account data will generally be retained for up to 90 days, after which it will be securely deleted unless a longer retention period is required by law.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Users

Our services are operated by a U.S.-based company, and your information may be processed and stored in the United States or other countries where our service providers operate.

By using our services, you consent to the transfer of your information to these jurisdictions.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), where applicable:

• The right to know what personal information we collect.

• The right to request deletion of your personal information.

• The right to correct inaccurate personal information where applicable.

• The right to opt out of the sale or sharing of personal information. We do not sell personal information.

• The right to non-discrimination for exercising your privacy rights.

To exercise your rights, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting the revised Privacy Policy on this page. The Effective Date at the top of this document will indicate the latest revision.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States and the State of Wyoming, without regard to conflict of law principles.

12. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

The Dispatcher LLC
30 N Gould St Ste N
Sheridan, WY 82801

Email: [email protected]